Cookie Policy

Privacy Policy


This notice contains the terms and legal conditions that govern the website,
Users of accept and agree to respect all the conditions included in this declaration.
If Users do not accept these terms, reserves the right to ask the Users to refrain from using the website.
The access and the use of the website are for personal use only.
The visualization of the website provides Clients with product information and the possibility to purchase merchandise.

Property, Copyright & Trademark

Rosa Albani Castelbarco is the owner of the website and its contents. This includes, but is not limited to, the documentation, images, characters, design, music, software, codes and format scripts. The material included in the website is protected by copyright.
Reproduction, modification, transmission, re-publication and/or re-distribution to third parties for commercial purposes are strictly prohibited without the express written consent from Rosa Albani Castelbarco.
Rosa Albani Castelbarco does not allow the use of the web site’s contents for any other purpose than what is written above.

Commercial Policies

Processing Orders reserves the right to decline an order in the event that the order does not receive express verification or approval from the client’s bank.
Once an order is placed for available items no changes can be made to that order. Orders placed separately will be shipped separately. reserves the right to delay a shipment if the order is not able to be shipped for reasons beyond control.

It is at the sole discretion of to reserve the right to decline to process an order and/or offer service to anyone at any time.

Final Customers

Rosa Albani Castelbarco has created and published the website with the mission to offer a service exclusively for its own clients.
The products on sale on the website are destined to the Final Customer. By “Final Customer”, intends person or persons who do not operate their own entrepreneurial nor professional activity that may include but not be limited to the re-sale of merchandise purchased at
In regard to the commercial policy described above, reserves the right to not process orders from persons that are not the Final Customer and any other orders that are not in conformity with the said commercial policies.

Client Requirements

To place orders at clients must:

– Be an individual as defined as a “Final Customer”
– Be 18 years or older
– Be eligible and competent to enter legally binding contracts
– Have a valid POP e-mail address.
– Have a valid Credit Card: Visa, MasterCard or a Verified Paypal Account.

Declination of Responsability

Rosa Albani Castelbarco publishes information on its website to provide a service to users, but
declines every responsibility of the possibility of eventual technical inaccuracy and/or typographical errors.
Rosa Albani Castelbarco also reserves the right to make corrections and changes to the website when necessary without giving prior notice.
Rosa Albani Castelbarco does not offer any guaranty that the information published on its own website, is in conformity with the laws of the user’s competent jurisdiction. is a protected site according to international Internet standards which, if used correctly, users can be reassured not to encounter viruses. However, we declines any responsibility from eventual problems, damages, viruses or risks that the user may incur during the misuse of the website and declines any responsibility from eventual faulty operations of the website due to the deactivation of “cookies” in the user’s browser.
Users must accept the terms and conditions of this legal notice, and must be sure to visit these pages periodically for updates, changes and corrections. reserves the right to modify the terms and the conditions contained in this legal note when it is necessary without giving prior notice.

Italian Law adheres to the Italian law.

Rosa Albani Castelbarco, with its legal headquarters in Pavia 165– Vigevano (PV), Italy – provider of the services and activities available in the website, may use the personal data, voluntarily provided by the user, as per the laws in force: Article 13 of Italian Law 196/2003.
Users are invited to visit this page periodically, for information according to updated laws and regulations. specifies that, while the use of personal data is necessary to execute the required services, users are assured that the use of such data will not be used for profiling research, but solely to facilitate site management and the execution of orders.
Personal data, voluntarily provided by the user, will not be communicated nor sold to a third party.
All necessary information required in order for credit card payments and transactions to be processed (credit/debit card number, expiry date, security code) will be sent to our bank for authentification.
The security measures on our site are intended to help reduce the risk of unauthorized access or dispersion of data that may cause any personal risk to the security of our clients. has implemented security measures to protect the users and their data entered. Despite their efforts, cannot guarantee that these security measures will limit and exclude any and all risks of unauthorized access to this information. For this reason, we advise our users to always navigate on from a secure computer source with updated software that allows ample protection of sensitive data (anitvirus software) and that the Internet provider itself possesses safety requirements for the secure transmission of such data over the Internet.

Prices & Currencies
Published prices and final invoices are in Euro.
Final credit card and PayPal debited amounts may vary based on currency fluctuations and bank commissions. encourages clients to contact their home bank to receive the accurate price conversion and any bank commissions related to the transaction.

Order Payment
The following methods of payment are accepted by
Credit Card
When clients place orders online, Credit Card details are forwarded to a protected online banking system provided by Paypal which accept Visa, MasterCard and Payal.
Credit Card Security clients are guaranteed maximum Credit Card security because all transactions are processed using a secure server.
Credit Card Charges
If there are sufficient funds and the account information is valid, the order will be processed instantly. Credit cards are charged at the moment that the order is confirmed.
PAYPAL welcomes payments from PayPal Accounts.

Order status
It is possible to check the status of your order directly on line by accessing the reserved area.
We remind clients once an order is placed for available items no changes can be made to that order. Orders placed separately will be shipped separately.
Shipment Information:

Shipment and Fees
All shipments will be provided by GLS courier.
As required by International Laws regulating Commerce and Trade of imports and exports, all shipments from are accompanied by an invoice declaring the exact total value of merchandise purchased in Euro.

Shipment date
Orders are shipped from in Italy – Monday – Thursday from 10:00 a.m. – 6:00 p.m. and Friday from 10.00 a.m. – 3.00 p.m. Orders placed Friday after 3:00 p.m., Saturday, and Sunday will be processed on Monday morning. ships ONLY in ITALY and in the EEC countries (European Economic Community) using GLS courier.
Estimated transit time after dispatch:
– Italy, EEC countries 3-7 working days. shall not be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond the control of
Orders with available merchandise are shipped the day after order placement. In all cases, reserves the right to delay a shipment if the order is not able to be shipped for reasons beyond control.

Shipment Tracking
When the order is shipped, Clients receive an E-mail from

Successfull Shipment Delivery
Upon delivery of every order, clients are asked to inspect the evelope carefully BEFORE signing for the delivery. jewellery are carefully sealed in a cotton-silk case and in our paper bag. If for any reason the envelope looks tampered with, either sign for the package with reservations or refuse the package. In the event that the envelope has been signed for with an unauthorized signature or there is evidence that the package has been tampered with, open a claim immediately with the courier and contact
If the package is not successfully delivered to the client’s address due to a lack of cooperation from the client (wrong telephone number, wrong address, absent at address, non-compliance with import regulations) as per the commercial agreement, the package may risk being sent back to Italy at the Client’s expense including any import fees that may be assessed upon re-entry to Italy.

Return Policy

We offer 14 days (two weeks) return policy: you have the ability to send the product you purchased back to us within 14 consecutive days, starting from the day in which you received your order. You will be given a full refund of the product, shipping costs excluded, if in the same conditions as when you received it.


– The product must be returned in its entirety (with its packaging).

– The product must not be damaged and used.

Send an email to specifying RETURN in the subject. Once the return has been approved, we will organize for the courier to pick the package up from your chosen address. We will refund you using the same payment method you selected when you made your purchase or with a bank transfer within 30 days of receiving the package. We will let you know as soon as we have made the full refund.

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